Privacy Policy

Privacy Policy

WE COLLECT INFORMATION ABOUT YOU IN ORDER TO IMPROVE YOUR EXPERIENCE WITH CASERUNS

To help us serve you more relevant content, we capture information about you in order to improve your experience with CASERUNS.

This notice is to inform you about how we collect and protect any personal information you provide to us and how you can control what personal information we collect from you and what we do with it. It sets out how we intend to use your information, who we will share it with and what rights you have about use of your information.

 

This notice applies, however, you provide personal information to us, whether you go online to our websites, purchase our products within https://www.google.com/search?q=caseruns.com, or third party websites, for example, amazon.com, contact us or engage via social media, enter competitions, or whether you telephone, email, write to or text us.

 

WHAT PERSONAL DATA ARE WE COLLECTING?

We may collect the following information about you:

 

  • Your name, age/date of birth, gender and other relevant demographic information;

     

  • Your contact details: postal address including billing and delivery addresses, telephone numbers (including mobile numbers) and email address;

     

  • Information about the device you use to browse our websites including the IP address and device type;

     

  • Your communication and marketing preferences;

     

  • Your interests, preferences, feedback, competition and survey responses;

     

  • Your social media handles;

     

  • Purchases and orders made by you;

     

  • Your online browsing activities on our website including which items you store in your shopping cart;

     

  • Your location;

     

  • Your correspondence and communications with us;

     

  • Other publicly available personal data, including any which you have shared via a public platform (such as Instagram, YouTube, Twitter or public Facebook page).

     

This list is not exhaustive and in specific instances, we may need to collect additional data for the purposes set out in this Notice. Some personal data is collected directly, for example when you set up an account on our website or contact us via email or social media, for example facebook messenger. Other personal data is collected indirectly, for example when you browse our websites or engage in online shopping activity. We may also collect personal data from third parties who have your consent to pass your details to us, or from publicly available sources. We may anonymize and aggregate personal data for insight and research but this will not identify anyone.

 

Our website should not be used by children and we do not knowingly collect data relating to children.

 

HOW WE ARE USING YOUR DATA

General caseruns (and trusted partners acting on our behalf) use your personal data:

 

  • To provide goods and services to you;

     

  • To make a tailored website available to you;

     

  • For legal accounting requirements;

     

  • For analysis, insight and research purposes - to better understand your needs and ensure we are giving most relevant content, optimize our website for best user experience;

     

  • To identify and contact competition winners;

     

  • To enable us to manage customer service interactions with you;

     

  • To manage any account(s) you hold with us;

     

  • To verify your identity;

     

  • For fraud prevention, detection and related purposes;

     

  • With your consent, to contact you about promotional offers, products and services which we think you may be interested in;

     

  • To show you promotional communications through online media as you browse the web;

     

  • Where we have a legal right or duty to use or disclose your information (for example in relation to an investigation by a public authority or in a legal dispute).

     

In order to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna’s own privacy notice.

 

Marketing and Promotional communications To ensure you are kept up to date with the caseruns experience, we use personal data for marketing purposes and we may send you texts and/or emails to update you on the latest offers and events. We may also show you online media communications through external social media platforms such as Facebook and Instagram and external digital advertisers such as Google.

You have the right to opt out of receiving promotional communications at any time, by:

  1. Informing us that you want to change your marketing preferences by contacting our customer support at support@https://www.google.com/search?q=caseruns.com

  2. By clicking an “unsubscribe” link in any email that you have received from us.

  3. By post to caseruns.

Text marketing (if applicable) With your permission, we may send text messages about our store, new products, and other updates. Updates include Checkout Reminders. Webhooks will be used to trigger the Checkout Reminders messaging system.

PERSONALISATION AND AUTOMATED DECISION MAKING

If you visit our website, you may receive personalized advertisements whilst browsing websites of other companies. Any advertisements you see will relate to your browsing activity on our website from your computer or other devices.

These advertisements are provided by us via external market leading specialist providers using techniques such as pixels, web beacons, ad tags, mobile identifiers and ‘cookies’ placed on your computer or other devices. You can remove or disable cookies at any time – see Cookie Policy for further information.

 

We may collect data directly from you, as well as analyse your browsing and purchasing behavior online and your responses to marketing communications. The results of this analysis, together with other demographic data, allow us to ensure that we contact you with information on products, services, events and offers that are tailored and relevant to you. To do so, we use software and other technology for automated decision making.

 

You have the right to opt out of any automated processing, including profiling, at any time by contacting our customer support team at support@https://www.google.com/search?q=caseruns.com.

 

COOKIES

Our websites use cookies to capture information. This includes information about browsing and purchasing behavior by people who access our websites, including pages viewed, products purchased and customer journey around our websites. Detailed information is set out in our Cookie Policy.

 

SHARING DATA WITH THIRD PARTIES

Our service providers and suppliers In order to make certain services available to you and to help us better understand your preferences, we have partnered with certain trusted third parties including logistics and marketing service providers.

 

We share data with companies that help us provide a better caseruns experience tailored to you including providers of intelligence tools and social media platforms, providers of website hosting, marketing and advertising services and organizers of discount and loyalty schemes.

LEGAL BASIS FOR USING DATA

We collect and use customers’ personal data:

  1. As necessary to perform our contract with you.

  2. As necessary for the pursuit of our legitimate interests.

  3. As necessary for complying with our legal obligations.

  4. Based on your consent.

HOW WE PROTECT YOUR DATA

caseruns is committed to keeping your personal data safe and secure. Our security measures include encryption of data, regular cyber security assessments, and security controls which protect our IT systems infrastructure from external attack.

HOW LONG WE KEEP YOUR DATA

We will not retain your data for longer than necessary for the purposes set out in this Notice. We will hold this only for so long as we require that personal data for legal or regulatory reasons or for legitimate organizational purposes.

INTERNATIONAL TRANSFERS OF YOUR DATA

To deliver products and services to you, it is sometimes necessary to share your personal information outside of the European Economic Area (the EEA). If we transfer your personal information outside the EEA, we will ensure that the transfer will be compliant with data protection law and all personal data will be secure.

YOUR RIGHTS

You have the right to access, update, and correct any personal data we hold about you. You also have the right to request erasure (the right to be forgotten) and the right to data portability.

If you wish to exercise any of the above rights, you can always contact us by email to support@https://www.google.com/search?q=caseruns.com or by post to caseruns.

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. Please contact us through the contact information provided. Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States.

 

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased.

 

SSL Protection

This site has passed the SSL protocol, and all credit card-related information has been verified with corresponding encryption protection during transmission and collection to ensure the security of users' credit card information.